Last updated: 22 September 2026
1. Who we are
Padelina Olympia (“we”, “us”, “our”) operates padelinaolympia.com, an online store selling cosmetics, clothing, jewelry, gourmet foods and home goods, shipping across Greece. We are the data controller for the personal data described in this policy. You can reach us at info@padelinaolympia.com.
2. What personal data we collect
- Account & order data: name, email, billing/shipping address, phone number, and order history, collected when you create an account, place an order, or contact us.
- Payment data: processed directly by our payment providers; we do not store full card numbers on our servers.
- Technical data: IP address, browser type, and pages visited, collected automatically via cookies and similar technologies.
- Communications: messages you send us via the contact form or email.
3. Why we process your data (legal basis)
- To fulfil and deliver your orders (contract performance).
- To manage your account and respond to enquiries (contract performance / legitimate interest).
- To comply with tax and accounting obligations (legal obligation).
- To send you marketing emails, only with your consent, which you can withdraw at any time.
- To measure and improve site performance, based on your cookie consent choices.
4. Cookies
We use cookies and similar technologies, managed through our cookie consent tool, grouped into the following categories. You can change your preferences at any time using the cookie settings link in the footer.
- Necessary: required for the site and shopping cart/checkout to function; cannot be switched off.
- Preferences: remember choices such as language.
- Statistics: help us understand how the site is used, only with your consent.
- Marketing: used to show relevant offers, only with your consent.
5. Who we share data with
- Payment processors, to complete transactions securely.
- Shipping/courier partners, to deliver your order.
- IT and hosting providers, who process data on our behalf under contract.
- Authorities, where required by law.
We do not sell your personal data to third parties.
6. How long we keep your data
We keep order and invoicing records for as long as required by Greek tax law, and account data for as long as your account is active. You can request earlier deletion where legally possible; see Section 7.
7. Your rights under the GDPR
As an EU resident, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request erasure (“right to be forgotten”), subject to legal retention requirements.
- Restrict or object to certain processing.
- Receive your data in a portable format.
- Withdraw consent at any time, without affecting prior lawful processing.
- Lodge a complaint with the Hellenic Data Protection Authority (dpa.gr) or your local supervisory authority.
To exercise any of these rights, email info@padelinaolympia.com.
8. Security
We use reasonable technical and organisational measures, including encrypted checkout and restricted admin access, to protect your data against unauthorised access, loss, or misuse.
9. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top reflects the latest revision. Material changes will be highlighted on this page.
10. Contact
Padelina Olympia — info@padelinaolympia.com